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When people can’t agree

Special Educational Needs and Disability Complaints: a guide for Young People in education

How to resolve SEND disagreements


The guide ‘When people can’t agree – Special Educational Needs and Disability Complaints: a guide for Young People in education’ - downloadable here - explains how to resolve special education needs and disability (SEND) disagreements, who young people can go to for support and the steps to take.

The guide is especially thought for:

  • young people with SEND aged 16 to 25 
  • their families and the individuals and organisations that provide them with support
  • for young people who are unhappy with the support they are getting for their special educational needs or disability.

If you want to know who to talk to if you are unhappy with the help you are getting for your special educational needs or disability at school or college, the guide is particulary usefull because provides advice and information on how to find the right help and advice to resolve issues. 

 

Click to download the guide

 

Following the 2017 review of disagreement resolution arrangements, the Department for Education commissioned Mott MacDonald, as part of the Delivering Better Outcomes Together (DBOT) consortium, to develop and publish this guide. Mott MacDonald worked with a range of organisations and groups, including the young people’s group FLARE, to produce the guide.

To find out more, please visit the SEND Delivery Support page

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