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Information Advice and Support Service

The Information, Advice and Support Service (IASS - formerly Parent Partnership) offers information, advice and support, for parents and carers of children with special educational needs and disabilities (SEND) from birth to 25 and for young people with SEN or disabilities aged 16-25.

Support is also available for all parents and carers on their child's transition from pre-school to primary school and on to secondary school.

Get in touch

Telephone: 020 8461 7630 (Monday - Friday between 9.30am and 4pm)

Email: iass@bromley.gov.uk or choiceservice@bromley.gov.uk

Online: Referral form [external website]

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Choice Service

Support is offered to all parents and carers on applying for a school place and understanding the school admissions process. Help is available for completing the Common Application Form and when preparing for an admissions appeal.

There is a telephone helpline (020 8461 7630) and email support (choiceservice@bromley.gov.uk) along with individual meetings at your local Children and Family Centre.

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Independent Parental Supporters

An Independent Parental Supporter (IPS) is a volunteer who has completed some training from IASS . If you require someone to accompany you to a meeting or help with paperwork, we may be able to provide an IPS to support you.

All Independent Parent Supporters support the service voluntarily and have other commitments, therefore we cannot guarantee that we will be able to provide this service.

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